We have to get as much information about a problem as much we can to handle a BUG. We should able to reproduce an error and understand the root cause. Therfore we need at least this informations when you place a BUG report in the ticketing system: Date Printer type Serial Number Pr3Dator FW ver […]
To reset the printer do the following: – turn off the printer – push the reset button and hold on – turn on the printer – now you can release the button To upgrade the firmware from the computer use an USB cable, which is surely good. Egy reset megoldhatja a problémát. A következőképpen kellene […]
If you experience an error after FW update and you want to revert back to the previous state do the following. 1. Switch off the printer 2. Press and hold the Pr3Dator erase button and switch on the printer. Release the button 3. Wait the printer boot up and display “Mainboard communication error” (no FW […]
It is possible to run the Craftware installer in silent mode. Which enables the user to install CraftWare without user intervention. For this use the “/s”parameter. Here you can find the available command line options for our installer:https://www.indigorose.com/webhelp/suf9/Program_Reference/Command_Line_Options.htmhttps://www.indigorose.com/webhelp/suf9/Program_Reference/Variables/Session_Variables.htm
If the Pr3Dator mainboard update does not work from the usual way. This program can help to put a working FW on the Pr3Dator board. Steps: You have to disconnect the HMI : flat cable and the USB cable Connect the printer to a Windows 10 OS computer with the USB A-B cable Run the […]
