Do you ship worldwide?

We ship to those destinations which our shipping providers, FedEx, DHL and UPS. Thankfully these partners are whipping worldwide, however we cannot guarantee shipments to destinations where the courier service refuses to transfer.    

Are the duty/border/customs/import costs included in the total price?

No, the only cost on top of the product cost and shipping that we include is VAT if it is applicable, such as in a situation where a product is sold within the EU to a private customer and not to a business with an official VAT number making them exempt of the fee. Every […]

What are your shipping methods?

We ship via FedEx and DHL to most countries. However, there can be exceptions such as when the country or region of delivery is not supported by FedEx or DHL. In that case, we can rely on companies specialized to a country or region.    

Setting up E-Mail notification on FLOW printers

CraftBot FLOW Generation printers can send an E-Mail notification if there is a problem occurred during the print. For the E-Mail sending  you have to set up a email account for sending. We recommend to use GMAIL. Register an E-Mail account on GMAIL and use it’s settings sending notifications. Please read this article, how to […]