Program error
Quote from Róbert Balázs on 2022-10-11, 14:16When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
Quote from Craftware Team on 2022-10-14, 12:48Dear Balázs,
Please submit a support ticket here: Submit a ticket : Craftbot Support
This way you can share the details of your issue with us (model, project file, slicing settings, etc.), allowing us to investigate the problem further.
Instead of reinstalling the application, you could try to reset the settings (the reinstall does not do this).
Settings --> "Reset all settings to defaults" button
Dear Balázs,
Please submit a support ticket here: Submit a ticket : Craftbot Support
This way you can share the details of your issue with us (model, project file, slicing settings, etc.), allowing us to investigate the problem further.
Instead of reinstalling the application, you could try to reset the settings (the reinstall does not do this).
Settings --> "Reset all settings to defaults" button
Quote from Wim Smits on 2024-08-05, 16:43I have found the same problem.
The task manager noted that the program does not respond.
What is the cause and how can I solve it.
Reset all settings does not help.
I have found the same problem.
The task manager noted that the program does not respond.
What is the cause and how can I solve it.
Reset all settings does not help.
Quote from Brian Will on 2025-06-05, 10:59Quote from Róbert Balázs slope game on 2022-10-11, 14:16When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
You can try resetting the settings by going to Settings and clicking the "Reset all settings to defaults" button.
Quote from Róbert Balázs slope game on 2022-10-11, 14:16When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
You can try resetting the settings by going to Settings and clicking the "Reset all settings to defaults" button.
Quote from Samuel Hoover on 2025-06-12, 08:45Quote from Róbert Balázs on 2022-10-11, 14:16When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
Open your model in Meshmixer or Microsoft 3D Builder and use the "Repair" or "Fix" function. Alternatively, load a simple test cube and see if slicing succeeds — if it does, your original file is the issue.
Quote from Róbert Balázs on 2022-10-11, 14:16When I click on slicing in the Craftware pro program, it starts to load normally, then the process stops at 75%. I waited about 1 hour but it stayed the same. I thought that if I clicked on the X, it would throw me back to creating the work body, instead it loaded to 100% and then stayed like that again for half an hour, so I thought I would close the whole program, but it didn't allow me to do that either.
I have already reinstalled the program, nothing has changed. At the moment I have no more ideas what the problem could be, so I'm contacting you.
Thank you in advance for your answers.
Open your model in Meshmixer or Microsoft 3D Builder and use the "Repair" or "Fix" function. Alternatively, load a simple test cube and see if slicing succeeds — if it does, your original file is the issue.