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Locking in Support on Head #2

Craftware Pro will not save settings for support and reverts back to defaults.

Picture #1: Setting Head #2 for Support.

Picture #2: After opening the dropdown window again the setting reverts back to defaults.

Why?

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Resolved: Needed to delete the CraftwarePro configuration files and reboot the software with a clean start.

Update: Still having the same issue. Reverted back to using the original Craftware software.

Giovanni Selvaggio has reacted to this post.
Giovanni Selvaggio

I'm running into this same issue. I have deleted and reinstalled all files on 2 different computers with no change...

Mike

Quote from michael ruck on 2023-05-10, 20:13

I'm running into this same issue. I have deleted and reinstalled all files on 2 different computers with no change...

Mike

I still have the same issue. Reverted back to the original Craftware software.

I have noticed that some models do this while others allow for me to change the head number. It seems that the models with this issue can be opened in Solidworks and re-saved as an stl. Once you reopen in craftware you have the ability to force the support head to extruder 2 and it seems to stay. I have been able to do this with 5 projects now.