Support Crash CraftWare
Quote from Török Tamás on 2022-01-16, 12:05Hey guys!
I have a problem with the CraftWare 1.1.2.219.
If I try to make support to my object the slice will crash at 30%. Any object.PC specs: 16GB DDR4 RAM, I7 6700. So my PC is not weak.
Can somebody help me? Thank you 😀
Hey guys!
I have a problem with the CraftWare 1.1.2.219.
If I try to make support to my object the slice will crash at 30%. Any object.
PC specs: 16GB DDR4 RAM, I7 6700. So my PC is not weak.
Can somebody help me? Thank you 😀
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Quote from Magori Andras on 2022-01-21, 20:35Hi Tamás,
I'm sure it's not your computer, that is fine!
If every slice fails, It could be some settings related stuff. You can reset your settings and profiles in the settings window. But be aware that this way you will lose all of your profiles, and you have to recreate them manually.
If it is for this particular object, it can be the model or the slicer.
If you make sure that the model is watertight and does not contain non manifold geometry or other mesh errors, then it should be sliced by the craftware Pro. In this case can you open a support ticket and share your project with us? We will investigate it further!
Best Regards,
András
Hi Tamás,
I'm sure it's not your computer, that is fine!
If every slice fails, It could be some settings related stuff. You can reset your settings and profiles in the settings window. But be aware that this way you will lose all of your profiles, and you have to recreate them manually.
If it is for this particular object, it can be the model or the slicer.
If you make sure that the model is watertight and does not contain non manifold geometry or other mesh errors, then it should be sliced by the craftware Pro. In this case can you open a support ticket and share your project with us? We will investigate it further!
Best Regards,
András