Issues with this Forum
Quote from dartrax on 2021-07-08, 16:45Hi,
I want to report the issues I've found while using the forum here.
- Email notifications do not arrive (Mail settings misconfigured server-side?)
- .txt or .log files can't be uploaded - would be usefull for Craftware Software
- I've not tested .gcode files or .stl files - would make things easier if that can be uploaded without zipping
- "413 Request Entity Too Large" error when trying to upload may occur - look at this Topic
- Starting from the Homepage https://craftbot.com/ the forum is hard to find - no link at https://support.craftbot.com/hc/en-us
PS: I know it's hard to find a good forum software for wordpress sites. I'd like to recommend flarum - it's a modern, fast and flexible free forum software. Plugins would enable features like best answer, templates, reactions/voting, you can even build a knowledge base. And of course there are plugins to connect it to wordpress, too. I use flarum on my production website (after trying out wpforo and asgaros) and it's really fun to work with.
-- dartrax
Hi,
I want to report the issues I've found while using the forum here.
- Email notifications do not arrive (Mail settings misconfigured server-side?)
- .txt or .log files can't be uploaded - would be usefull for Craftware Software
- I've not tested .gcode files or .stl files - would make things easier if that can be uploaded without zipping
- "413 Request Entity Too Large" error when trying to upload may occur - look at this Topic
- Starting from the Homepage https://craftbot.com/ the forum is hard to find - no link at https://support.craftbot.com/hc/en-us
PS: I know it's hard to find a good forum software for wordpress sites. I'd like to recommend flarum - it's a modern, fast and flexible free forum software. Plugins would enable features like best answer, templates, reactions/voting, you can even build a knowledge base. And of course there are plugins to connect it to wordpress, too. I use flarum on my production website (after trying out wpforo and asgaros) and it's really fun to work with.
-- dartrax
Quote from István Solymosi on 2021-07-12, 18:07Hi!
Thanks for your feedback!We fixed some of the issues, from now on you should be able to:
- upload multiple files at once (up to 5)
- upload 50MB worth of attachments at once
- and files with .txt and .log file extensionsThe e-mail sending problem still remains an issue but we're looking into it and will try fix it as soon as we're able to.
Replacing this forum engine is currently highly unlikely, but we'll keep your recommendation in mind!Best regards,
Steve
Hi!
Thanks for your feedback!
We fixed some of the issues, from now on you should be able to:
- upload multiple files at once (up to 5)
- upload 50MB worth of attachments at once
- and files with .txt and .log file extensions
The e-mail sending problem still remains an issue but we're looking into it and will try fix it as soon as we're able to.
Replacing this forum engine is currently highly unlikely, but we'll keep your recommendation in mind!
Best regards,
Steve
Quote from dartrax on 2021-07-12, 22:06Hi,
thanks for fixing! Next issues:
- When using the login link on the forum page, after logging in I‘m not forwarded back to the forum. Instead, I‘m in the wordpress backend with the Url https://help.craftbot.com/wp-admin/
- „Stay logged in“ does not work. I need to log in every day, and with the Captcha requirement for every login and the wrong redirection (issue above) this means some unneccessary steps. I would expect that the login expires only once a month and that the captcha is needed only for registering or repeatedly wrong credentials.
- File upload states: "Allowed file types: jpg,jpeg,gif,png,bmp,pdf,gcode,svg,cwproj,txt,log"
- What is a "cwproj"-File? When I save a Project in Craftware Pro, it will have the extension "cwp", not "cwproj"
- I'm not sure if we need vector graphics format "svg". May be you meant "stl" instead?
- May be you also want to add "json" to the list, the extension used when exporting settings in Craftware Pro.
Hi,
thanks for fixing! Next issues:
- When using the login link on the forum page, after logging in I‘m not forwarded back to the forum. Instead, I‘m in the wordpress backend with the Url https://help.craftbot.com/wp-admin/
- „Stay logged in“ does not work. I need to log in every day, and with the Captcha requirement for every login and the wrong redirection (issue above) this means some unneccessary steps. I would expect that the login expires only once a month and that the captcha is needed only for registering or repeatedly wrong credentials.
- File upload states: "Allowed file types: jpg,jpeg,gif,png,bmp,pdf,gcode,svg,cwproj,txt,log"
- What is a "cwproj"-File? When I save a Project in Craftware Pro, it will have the extension "cwp", not "cwproj"
- I'm not sure if we need vector graphics format "svg". May be you meant "stl" instead?
- May be you also want to add "json" to the list, the extension used when exporting settings in Craftware Pro.
Quote from István Solymosi on 2021-07-19, 15:12Hi again!
Thank you for your feedback. The following issues should be fixed:
- E-mail notifications are going out, you should have received one about this reply if you checked the subscribe option,
- Remembering the login information is probably fixed. It should work from next time after you log in. If you're logged in currently, it is not guaranteed that you'll remain logged in. But after a log out - log in process, it should remember you "better".
- Bad redirect page after trying to log in to the forum is fixed.
- Allowed file type list now allow json, cwp and stl extensions. *.cwproj is the old / legacy Craftware's extension and format.
Best regards,
Steve
Hi again!
Thank you for your feedback. The following issues should be fixed:
- E-mail notifications are going out, you should have received one about this reply if you checked the subscribe option,
- Remembering the login information is probably fixed. It should work from next time after you log in. If you're logged in currently, it is not guaranteed that you'll remain logged in. But after a log out - log in process, it should remember you "better".
- Bad redirect page after trying to log in to the forum is fixed.
- Allowed file type list now allow json, cwp and stl extensions. *.cwproj is the old / legacy Craftware's extension and format.
Best regards,
Steve
Quote from dartrax on 2021-08-17, 21:48Hi, thanks for the update!
- E-mail notifications still do not work, at least not for me.
- Remembering the session (logged in state) for more than 24hours still does not work. I deleted the cookies but I still have to log in every day.
- Typo in board description of the Tips and Trick board („Anything realed tweaks in…)
- Missing board description of Craftbot Announcements board
- Certificate Issue: Chrome warns about no secure connection, I assume the certificate is valid only for craftbot.com and not for it's subdomain help.craftbot.com. That leads to some other issues, too, like a message "Failed to load plugin: textcolor from url https://help.craftbot.com/wp-includes/js/tinymce/plugins/textcolor/plugin.min.js" or "Failed to load plugin: tabfocus from url https://help.craftbot.com/wp-includes/js/tinymce/plugins/tabfocus/plugin.min.js". A look at the developer console reveals that the issue is also the certificate problem.
Hi, thanks for the update!
- E-mail notifications still do not work, at least not for me.
- Remembering the session (logged in state) for more than 24hours still does not work. I deleted the cookies but I still have to log in every day.
- Typo in board description of the Tips and Trick board („Anything realed tweaks in…)
- Missing board description of Craftbot Announcements board
- Certificate Issue: Chrome warns about no secure connection, I assume the certificate is valid only for craftbot.com and not for it's subdomain help.craftbot.com. That leads to some other issues, too, like a message "Failed to load plugin: textcolor from url https://help.craftbot.com/wp-includes/js/tinymce/plugins/textcolor/plugin.min.js" or "Failed to load plugin: tabfocus from url https://help.craftbot.com/wp-includes/js/tinymce/plugins/tabfocus/plugin.min.js". A look at the developer console reveals that the issue is also the certificate problem.