Craftbot Pro wont start
Quote from Brian Anderson on 2021-05-01, 09:50Hi , Just installed in and it gets stuck on splash screen "initializing" then crashes out with the error log pasted below.... I use this machine to run multiple 3D CAD/Sculpting software so its more than capable.
{
"CPUBaseFrequency": 2900,
"CPULogicalCores": 8,
"CPUMaxFrequency": 3900,
"CPUModel": "Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz\u0000\u0000\u0000\u0000\u0000\u0000\u0000",
"CPUPhysicalCores": 4,
"CPUVendor": "GenuineIntel",
"Log": [
"[2021-05-01 17:39:51.117] [default] [info] Date of build: Apr 29 2021 11:03:22",
"[2021-05-01 17:39:51.117] [default] [info] Application version: 1.0.0.124",
"[2021-05-01 17:39:51.148] [default] [info] Executable: C:\\Program Files\\CraftUnique\\CraftWare PRO\\bin\\craftApp.exe",
"[2021-05-01 17:39:51.148] [default] [info] Arguments: ",
"[2021-05-01 17:39:52.248] [default] [info] Application - initStatistics",
"[2021-05-01 17:39:52.249] [default] [info] Application - creation",
"[2021-05-01 17:39:52.735] [default] [error] Program execution interrupted by a segmentation violation signal"
],
"MachineID": "3987f7f6cc1acc5d",
"OperationSystem": "windows",
"OperationSystemVersion": "10",
"ProgramVersion": "1.0.0.124",
"RAMSizeMegabytes": 16265
}
Hi , Just installed in and it gets stuck on splash screen "initializing" then crashes out with the error log pasted below.... I use this machine to run multiple 3D CAD/Sculpting software so its more than capable.
{
"CPUBaseFrequency": 2900,
"CPULogicalCores": 8,
"CPUMaxFrequency": 3900,
"CPUModel": "Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz\u0000\u0000\u0000\u0000\u0000\u0000\u0000",
"CPUPhysicalCores": 4,
"CPUVendor": "GenuineIntel",
"Log": [
"[2021-05-01 17:39:51.117] [default] [info] Date of build: Apr 29 2021 11:03:22",
"[2021-05-01 17:39:51.117] [default] [info] Application version: 1.0.0.124",
"[2021-05-01 17:39:51.148] [default] [info] Executable: C:\\Program Files\\CraftUnique\\CraftWare PRO\\bin\\craftApp.exe",
"[2021-05-01 17:39:51.148] [default] [info] Arguments: ",
"[2021-05-01 17:39:52.248] [default] [info] Application - initStatistics",
"[2021-05-01 17:39:52.249] [default] [info] Application - creation",
"[2021-05-01 17:39:52.735] [default] [error] Program execution interrupted by a segmentation violation signal"
],
"MachineID": "3987f7f6cc1acc5d",
"OperationSystem": "windows",
"OperationSystemVersion": "10",
"ProgramVersion": "1.0.0.124",
"RAMSizeMegabytes": 16265
}
Quote from Giovanni Selvaggio on 2021-05-01, 14:30Hello Brian,
Most probably you have outdated graphics driver installed on your computer. Meanwhile we are working on a solution to give better diagnostics information about GPU related problems. Until that please update your graphics driver(s).
Also, please open a ticket and we will help you go through the process of fixing this issue.
Thank you!
Hello Brian,
Most probably you have outdated graphics driver installed on your computer. Meanwhile we are working on a solution to give better diagnostics information about GPU related problems. Until that please update your graphics driver(s).
Also, please open a ticket and we will help you go through the process of fixing this issue.
Thank you!
